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Delivery Policy
We proudly offer Free Delivery to ALL Capital Cities


We proudly offer FREE Ground Floor Delivery to all Australian Capital Cities and selected surrounding metro areas for all orders over $150*. Please note, where stated on our website, boards larger than 1800 x 1200 may incur additional PALLETISED or SENSITIVE Freight charges. This is dependant on goods ordered, your location and will be quoted at our discretion.

For all products, we offer fast shipping with standard stock items dispatched within 2-4 working days. Depending on your location, please allow at least 7 working days for goods to be delivered after dispatch. 

All Orders

Once an order has been confirmed online or via email, you will receive an email confirmation and/ or a phone call containing your order details for your approval. 

If you do not receive an email confirmation within 24 hours (Mon-Fri), please contact us on our FREECALL 1800 654 917 as soon as possible.
For custom or made to order items, we will advise your expected manufacture completion date after your order has been processed. Please allow up to 15 Working Days for manufacture on custom or made to order items.
A Tax Invoice is usually sent as soon as your order has been dispatched.
Dispatch can take up to 48 hours Ex Sydney, Brisbane, Melbourne or Perth depots.
IMPORTANT: On Delivery, please check for transit damage ASAP. Please notify us within 48 hours if your order has been damaged or there are any other problems. Claims may not be recognised if advised later than 48 hours.

Small Items

For smaller items, we will endeavour to send goods by Australian Registered Standard or Express Post according to your instructions within 24 hours. We offer Free Delivery for orders over $150 only. Where your order is under this amount, delivery will be quoted accordingly. Tracking Numbers are supplied once goods have been dispatched.

Large Boards

If held in stock, we will attempt to send your goods via Courier or our own delivery vehicle within 2-3 Working Days*. Estimated lead times will be quoted for made to order items; up to 15-20 working days for manufacture is normal. If delivery time is critical we will attempt to expedite your order if requested. *Metro Areas of Brisbane, Sydney, Melbourne and Perth only
Large boards greater than 1800 x 1200 may incur extra palletised freight charges.
This will be quoted at our discretion.
Please note: If the address is invalid or there is no one on site to accept delivery, a re-delivery fee may be charged.  


Where pick up has been arranged, you must ensure you have a vehicle large enough to transport the board. Any damage that occurs in transit is not covered under warranty. Boards cannot be stored on roof racks or on the back of utes. The vehicle must be large enough to fit said board inside the vehicle.

Free Delivery applies to all orders over $150 to GROUND FLOOR of ALL Capital City metro areas and designated surrounding areas. 

Please note: If the address is invalid or there is no one on site to accept delivery, a re-delivery fee may be charged.

CALL US NOW 1800 654 917

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