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Pricing Policy Justboards

Pricing Policy & Best Price Guarantee

At JustBoards, we’re committed to transparent pricing, fair business practices, and exceptional value. While prices and product descriptions on our website are provided for informational purposes, all contractual obligations are based solely on the terms outlined in your Purchase Order, Order Confirmation, or Vendor Invoice.

🔒 Best Price Guarantee

We’re confident our prices are competitive and fair—every time. But if you find a lower price on the same branded product from another Australian supplier, we want to hear from you. Where possible, and at our discretion, we’ll match or beat that price, subject to the conditions below:

Eligibility Criteria:

  1. Competitor Location - Australian-based retail businesses only.
  2. Product Match - Items must be identical in brand, model, size, colour, and other specifications.
  3. Price Verification - Provide proof of pricing (e.g. quote, product link, or screenshot). Price must include GST and freight.
  4. Timing - The competitor’s offer must be current on the date of your requestPrice matching must be approved prior to placing your order.
  5. Exclusions - Excludes sales items, special discounts or codes, bundled/multi-buy offers, private sellers, or auction websites.
  6. Final Approval - This offer is made at our discretion only and cannot be used in conjunction with other promotions.

    Fair Pricing Policy

    • If a price listed on our website has increased within 30 days prior to your order, and your order is based on the earlier (lower) web-published price, we will honour the lower price—no questions asked.
    • We include GST and FREE ground floor delivery to capital city metro areas on all published prices. (Minimum order requirements apply for free delivery.)

📦 Multiple Item Rebates (MIR)

We’re happy to pass on delivery cost savings when you order multiple items. If your order qualifies, we’ll adjust your pricing accordingly:

  • Simply select "Request Invoice" at checkout, and we’ll apply the relevant MIR to your quote or invoice.

🚚 Delivery & Returns

  • We offer Australia-wide delivery using the most efficient and cost-effective transport available.
  • If an item is returned (where accepted), refunds or credits are subject to:
    • Return shipping charges
    • A 20% restocking fee
  • Damaged or incorrectly supplied items will be replaced at no additional cost.

⚠️ Cancellations & Custom Orders

  • Installations cancelled within 24 hours of the booked time may incur a cancellation fee (at our discretion).
  • Custom printed whiteboards cancelled after the artwork proof has been sent will still be charged the quoted artwork setup fee, as that work has already been completed.

Have questions about pricing, discounts, or delivery?

📞 Call us on 1800 654 917 or 📧 email info@justboards.com.au — we're happy to help!

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