Whiteboards
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FAQ

Can i get a Custom Made Board?

Yes, we are happy to custom make a Whiteboard, Pinboard or DESIGNER Glassboard to meet your needs.

The maximum size we can produce on one side is 1200mm due to OH&S.


Why do we use Split Batten Fixings on Felt Groove Letter Boards?

We have made the decision to supply reverse Split Batten Fixings on LX Edge Framed and Felt Groove Letter Boards. Split Batten Fixings completely hide all fixtures from the board face, providing a totally clean look. Installation is easy and offers the major advantage of being able to readily remove your boards without causing any wall damage. 


How Much is Shipping?

We provide Free Shipping to all Australian Capital City Metro Areas only.

We will Quote Delivery prior to Processing your Order for you to confirm (Non Metro Locations Only)

These prices are competitive and are based on Ground Floor Delivery only.


How do I Pay for my Order?

Payment is required prior to Manufacture on all Custom Manufactured Boards.

Once your order has been completed in manufacture, we will send you through a Tax Invoice.

Payment is required within 7 days for Private Buyers or Businesses and 30 days for Government Agencies & Schools etc.

We accept payment via Credit Card or Direct Deposit. AMEX not Accepted


How do I know you received my order?

Once you have completed your order, we will send you an Order Confirmation via Email.

If you do not receive this within 24 hours, please contact us on 1800 654 917


How long does it take for Delivery?

If the product you have ordered is in stock, we can have it dispatched within 48 hours.

Depending on your location it can take up to 10 working days for delivery.

It is your responsibility to ensure all Details for Delivery have been advised and are correct.

This includes Delivery Address, Key Contact Person for Delivery and any Special Requirements and/or preferred Hours for Delivery. If the address is invalid or there is no one on site to accept delivery, a Re-Delivery Fee will be Charged at your expense.


Is it easy to Install the boards myself?

Yes, your average handy man should be able to install the boards quite easily.

We do recommend a 2-person install on large boards due to OH&S.

  • Check the area for Installation is clear of wires and pipes prior to drilling
  • Porcelain and Commercial surface Boards are built on Magnetic Steel Sheets and will require secure wall fixings
  • Standard Frame Boards are installed via Screw Holes in each corner
  • L Frame Whiteboards are supplied with a Spilt Batten fixture
  • Wall Mates (can be purchased from your local Hardware) are a great tool to help secure the boards to plasterboard walls.

If you cannot arrange Installation yourself, we are happy to organise it for you at an extra cost.

Please contact us for a Quote.


What happens if my Board is damaged upon Delivery?

If there are any problems with your order including missing items, damaged equipment and/or you are not completely satisfied with your items;

please contact us immediately to ensure you allow us enough time to resolve the issues for you.


Do you supply a Discount if i Order a Large Quantity of Boards?

Yes, if you order 4 or more boards in one transaction - contact our team and we will work out a better price for you.


Whats the Best way to find Prices and Availability?

Prices can be easily found on our Website by clicking on the following tab at the top of each page >>CLICK for Prices

Availability can be advised by contacting our team direct on our FREECALL number or via Email.